KapFrontline workers
Picture the review finishing in realtime — goals, preferences and next steps landing in the right fields while you’re still together.
Conversational completion for structured forms
Your forms can take care of themselves.
Kap turns forms and workflows into guided conversations in your preferred language.
- Your forms
- Natural conversation
- Fields filled & reviewed
- Complete answers + source trail
- Your system
Talk naturally. Keep your forms. Get structured answers back into your system.
What if your forms fill themselves during a visit?
Automatic form completion, field by field
Let your form do the work, you focus on the client interaction.
Clients and older people
Someone answers in a conversation they can follow. Their language. Their pace. The structured form still comes out complete.
Whānau and supporters
Family adds what matters in plain words — Kap maps it straight into the fields your team already uses.
Quality and operations
When someone asks how a preference or decision was recorded, the trail is already there: values, source, timestamps, review.
Your forms, unchanged
Keep your forms and your workflows
Required questions, field names and where submissions go stay exactly as they are. Kap adds voice, chat and phone as ways to fill them — then hands back answers you can review.
- Start from the form you already use
- Missing required answers get asked for before submit
- Completed data returns to your current care system
Use case care forms
Your existing forms, finished in conversation
Reviews, sessions, incidents, consent, outcomes — use the forms you already run, with voice, chat and via phone, assisted or self directed.
Care & support-plan reviews
Worker and client talk naturally while your review fields fill in. Anything still required is asked before submit.
See how →Incidents & safeguarding
Guided voice right after the event completes your incident form — with room for escalation and human review.
See how →Intake & needs assessment
Client, whānau or worker complete your intake form by chat, voice or phone, with missing answers caught early.
See how →Consent & supported decisions
Clear information, acknowledgements and preferences land in your form fields — ready for your team to review.
See how →Outcomes & scheduled reviews
Chat, voice or phone outreach gathers answers before a review, and follows up when someone hasn’t responded.
See how →Try it yourself
Complete a real form the way your applicants would — by chat, voice, or guided assistant. Same embed partners drop into their own sites.
Demo is temporarily unavailable — required configuration is missing on this deployment.
Watch how it works
One form, many ways in
Meet people in the way that works for them
Workers, clients and families choose voice, chat or phone. You still receive the same complete form at the end.
Together
Worker and client talk; the form fills as the conversation unfolds.
Voice
Someone speaks their answers into the same form fields.
Chat
Guided chat for people who prefer typing — same form underneath.
Phone
Complete the form on a call when that’s what works best.
Multilingual & accessible
Respond in a preferred language or mode; your form still comes back complete.
Scheduled outreach
Reach a caseload for reviews and outcomes without staffing every call by hand.
Works with what you have
Use on web or mobile devices, or integrate deeply into your existing systems
Add guided completion beside your care-management platform, EHR, CRM or form builder. People complete a conversation; you receive a full structured submission where your team already works — without replacing or redesigning the system of record.
Bring the same published form into an existing portal with a ready-made widget, or build a deeper JSON integration with your own screens. Keep your field names, required questions and downstream routing; return structured submissions to your CRM, case system, DMS, claims platform or internal application.
SDK or JSON API for deep integration
Integrate via Web, Android, IOS SDKs via JSON API and deeply integrate voice forms into your existing apps or systems, and receive completion events and submission data through webhooks.
Widget integration
Use ready-made assistant, fill and submissions widgets when you want a lighter integration path that preserves your existing portal.
Enterprise directory SSO
Connect Okta, Entra, or another SAML directory to StepCare Auth. Identity is federated in; access and seats stay in our tenancy model.
When volume spikes
Reach one person, or a whole caseload at once.
Scheduled reviews and outcome collection without staffing a call centre for every deadline.
Audiences
Build your list once — applicants, residents, clients, staff — and reuse it campaign after campaign, instead of starting from a fresh spreadsheet every time.
Campaigns
Reach a whole population by voice, phone, or chat — on a schedule or all at once. Built for the deadline-driven campaigns where calling everyone by hand just isn’t realistic.
Industries
Built for care — and other high-stakes forms
Care, disability and community support are where we go deep. The same idea helps anywhere people struggle to finish important forms.
Start here
Care, disability & community support
Care paperwork has to be complete, consistent, and kind. Kap helps providers run intake, consent, safeguarding, assessments, and care-plan reviews as guided conversations — so families finish what they start, and your clinical or care record stays audit-ready.
See how care teams use it →- Client intake
- Consent and supported decision-making
- Incident and safeguarding reports
- Needs assessments
Government and public services
- Benefit and eligibility applications
- Public consultation and community engagement
- Licensing and permit applications
Insurance and financial services
- Claims submissions
- Hardship applications
- Customer onboarding and verification
Employment and workforce
- Employee onboarding
- Health and safety reporting
- Workplace accommodation requests
Education and community services
- Student enrolment
- Learning-support applications
- Grant and funding applications
Utilities, housing and essential services
- Vulnerable-customer registration
- Tenancy applications and support requests
- Outage and damage assessments
FAQ
Questions we hear from care teams
Can Kap use our existing care forms?
Yes. You keep the forms you already use. Kap adds voice, chat and phone as ways to complete them — there’s no parallel form library to migrate into.
Does Kap replace our care-management system?
No. Completed answers return to your current CRM, care platform, EHR, form builder or case system through APIs, webhooks or exports.
How is this different from an AI scribe?
A scribe typically turns a conversation into a note. Kap fills the fields on your existing form, asks for anything still missing, and keeps a trail of where each answer came from.
Does Kap make clinical or consent decisions?
No. It helps people complete forms inside rules you set. Clinical, eligibility and consent decisions stay with your team.
Can clients or whānau complete forms in another language?
Yes. People can respond in a language that works for them, while you still receive the completed form your systems expect.
What evidence is retained?
Alongside the completed answers, you can keep source detail, timestamps, how the form was completed, acknowledgements and reviewer actions — according to your retention settings.
Do you support enterprise SSO?
Yes — directory SSO via SAML for Okta, Entra, and similar. We federate identity into StepCare Auth; access and seats stay in our tenancy model.
Bring one care form. See it completed conversationally.
Pick a form your team already uses. We’ll connect the completion modes that fit, and show structured data landing back where it belongs.
Free to try
Explore voice, phone and chat yourself. When you’re ready for a care workflow, we’ll scope it with you.
Freeto explore
Start freeStart free
The app is free to explore. When you want it running for your people — campaigns, phone, the forms you already use — get in touch and we’ll scope the service. The estimate below is the staff time that volume is worth.
Try it
Free
Voice, chat, and phone on a form of your own.
- Unlimited forms and documents
- Build a form, or start from a PDF or a photo
- Chat, in-room voice, and a demo phone call
Run it for real
Get in touch
Campaigns, phone, and your real volume are scoped with you.
- Campaigns and audience lists
- Phone and voice in the workflow you already run
- Setup around the forms your team uses
Hours you get back
How many people fill a form with you in a month? Move the sliders. You’ll see the hours a staff member would have spent, and a rough estimate of what that time is worth.
Staff time saved / month49 hours2,920 minutes · about 6 working days
People / month220In the room 80 · Phone 20 · Chat 120
Estimated value of that timeA few thousand dollarsRough, on purpose. It follows the hours above and the staff rate you set.
An estimate of staff time, not a price. An in-room form counts as about 20 minutes of write-up, a phone form about 18 minutes, a chat about 8 minutes of chasing answers.
Keep your forms. Change how they get filled.
Bring one care form. We’ll show it completed by conversation — with structured answers ready for your system.